Yes, we offer FREE shipping on all orders to customers within the USA. We believe in simplicity and transparency, so there are no extra charges, ever.

Yes, we ship internationally. For international orders, please contact us for an accurate shipping quote.

We offer a 30 Day Return Policy. If you decide you want to return an item for any reason within 30 days after receipt of your order, please email us at sales@elitetelescopes.com with your order number for detailed instructions. Note that you will be responsible for return shipping costs. Returned items must be in "Like New" condition with all original packaging and accessories.

To cancel an order, email or call our customer service team immediately. Cancellations before shipment will receive a full refund. Orders canceled after shipment will follow our 30 Day Return policy and will be subject to return shipping costs.

If the product is damaged upon delivery, make note of it immediately when signing for delivery and send photos to sales@elitetelescopes.com the day of delivery. We will pay for shipping defective, damaged, or incorrect merchandise at our cost.

You will receive an order confirmation email once your order is placed. When your order is processed and shipped, you will receive another email with your order details and a tracking number.

Once you place your order, we will send you an order confirmation email. If the item is in stock, we will process the charges and ship the item within three business days. You will receive a shipping confirmation email within 24 hours of your order leaving the warehouse.

Yes, you can change your shipping address after placing your order. Please contact our customer service team immediately at [email address] or [phone number] to update your shipping details. Note that changes to the shipping address must be made before the order has been processed and shipped.

Yes, you can change your billing address after placing your order. Please contact our customer service team as soon as possible at [email address] or [phone number] to make the necessary updates. Keep in mind that changes to the billing address must be made before the order has been processed and shipped.

We accept all major credit cards, PayPal, and Shop Pay.

Yes, all of our products come with warranties. The length and coverage of the warranty depend on the manufacturer/brand. Additionally, we offer extended warranties for added peace of mind. For more information, please refer to the product-specific warranty information on our site.

We do not service products ourselves, but we will help you with this process as we work with third parties that do. Warranty repairs are subject to the manufacturer's terms and may be handled by these third parties or the manufacturer.

We do not service products ourselves, but we will help you with this process as we work with third parties that do. Simple warranty repairs may be performed by these third parties or sent to the manufacturer, subject to their terms and conditions.

• Free Shipping USA wide. No extra charges. Ever.
• Price Match Guarantee. Best prices online guaranteed.
• 30 Day Easy Returns. Not happy with your product? We'll take it back, no questions asked.
• Great Service. We pride ourselves on the best service, anywhere.
• Your Satisfaction Guaranteed. We handpick our products for quality, ensuring you'll love them. If there's ever something wrong, we'll fix it.

If you find another online store with a lower price than us, email us at sales@elitetelescopes.com with a link to the product on the competitor's website. We will match or beat the price after verification.